ReviewBite

Save Time Managing Restaurant Reviews

ReviewBite Privacy Policy

Last Updated: April 21, 2025

At ReviewBite, a product of EnriseTech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (https://reviewbite-landing.vercel.app/) or use our services.

1. Information We Collect

We collect the following information:

  • Personal Information: When you join our waitlist, we collect your name, email address, and phone number (optional).
  • Error Logs: If you encounter an error while using our website, we may log your email address, error message, and timestamp to help us improve our services.
  • Usage Data (Future): Once our MVP launches, we may collect data about your interactions with our platform (e.g., reviews managed, WhatsApp messages sent) to improve our services.

2. How We Use Your Information

We use your information to:

  • Add you to our waitlist and contact you about ReviewBite updates.
  • Log errors to improve our website (e.g., form submission issues).
  • (Future) Provide our review management services, including sending WhatsApp notifications on your behalf.
  • Comply with legal obligations under the Protection of Personal Information Act (POPIA) in South Africa.

3. Who We Share Your Information With

We share your information with:

  • HubSpot: We use HubSpot to store waitlist submissions (name, email, phone). HubSpot is based in the U.S. and complies with global privacy standards.
  • Database: We use a Database to log errors (email, error message, timestamp). It may store data outside South Africa, in compliance with POPIA.

We do not sell your personal information to third parties.

4. How We Protect Your Information

We implement reasonable security measures to protect your data, including encryption during transmission and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Object to the processing of your data.

To exercise these rights, contact us at enrisetech@gmail.com.

6. Data Retention

  • Waitlist data is retained until you unsubscribe or request deletion.
  • Error logs are retained for 6 months, then deleted.
  • (Future) Review management data will be retained as long as you use our services, or as required by law.

7. International Data Transfers

Your data may be transferred to and stored in countries outside South Africa (e.g., the U.S. by HubSpot and our Database servers). We ensure these transfers comply with POPIA by using service providers with appropriate safeguards.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: